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Suppah Social is a private membership dining club operated by Suppah Social LLC, based in Rhode Island. The platform connects verified member chefs, hosts, and guests for private communal dining experiences in members' homes and private spaces.
Suppah Social is a PRIVATE MEMBERSHIP CLUB. Membership is required to access all features of the platform. All events hosted through Suppah Social are private gatherings among verified members and are not open to the general public. The platform does not operate as a commercial food establishment or public food service. By becoming a member, you acknowledge and agree that Suppah Social is a private social dining club.
You must be at least 18 years of age to apply for membership. All membership applications are subject to identity verification via government-issued identification and a selfie match. All applicants are screened against the national sex offender registry. Membership may be denied or revoked at any time at the sole discretion of Suppah Social LLC. Membership is non-transferable. Each person may maintain only one account. Providing false information during the application process is grounds for immediate denial or revocation.
All members must treat other members — including chefs, hosts, and fellow guests — with respect and dignity at all times. Harassment, discrimination, threatening behavior, or any conduct that makes other members feel unsafe is strictly prohibited and will result in immediate membership revocation. Members must attend events they have purchased tickets for or cancel in accordance with the cancellation policy. Members must accurately represent themselves in their profiles and communications. Recording events (audio or video) without the explicit consent of all participants present is prohibited.
Suppah Social operates a strike system to maintain community standards. Strikes are issued for policy violations including late cancellations, no-shows, harassment, property damage, and misrepresentation. Strike levels escalate: Warning (first offense, no restrictions), Suspension (30-60 day restriction on platform activity), and Membership Review (possible permanent removal). Guest strikes: late cancellation under 72 hours results in a warning; under 24 hours results in a 30-day ticket suspension on second offense; third offense triggers membership review. Chef strikes: cancellation within 7 days results in a warning and ingredient advance suspension; within 3 days results in event creation suspension. Host strikes: cancellation within 7 days results in a warning; within 72 hours results in space listing suspension. Host no-show results in immediate membership suspension pending investigation. Strikes may be appealed within 14 days with supporting documentation. Documented emergencies are reviewed by administration within 72 hours.
All purchases are processed securely via Stripe. Revenue is distributed based on the type of service: For public and private events with a host space: 70% to the chef, 25% to the host, and 5% to the platform. For private dining (chef hired directly by a guest, no host): 95% to the chef and 5% to the platform. For meal prep services: 95% to the chef and 5% to the platform. No payouts are made to chefs or hosts until the event or service is marked as complete. Host payments operate on a staggered payment structure: the host's 25% share from any event is held in the platform reserve and released upon completion of the subsequent event at that host's space. This creates accountability and ensures a consistent experience for all members. Guest refund policy: full refund if cancelled 72 or more hours before the event; 50% refund if cancelled between 24 and 72 hours before the event; no refund within 24 hours of the event. In the event of cancellation by the chef or host, a full refund is issued automatically to all ticket holders. Repeated late cancellations may result in strikes against the cancelling member's account (see Member Conduct and Strike Policy section). Chef ingredient advances are available only to chefs who have completed at least 2 events on the platform and are subject to receipt verification.
Suppah Social LLC is a technology platform that connects independent members. Chefs who participate on the platform are independent contractors, not employees of Suppah Social. Hosts who list spaces are independent property owners, not employees of Suppah Social. Suppah Social LLC is not liable for personal injury, property damage, food allergies, foodborne illness, or any other harm arising from any event facilitated through the platform. Members attend all events at their own risk. The maximum liability of Suppah Social LLC to any member for any claim is limited to the ticket price paid for the specific event in question.
We collect only the information necessary to operate the private membership club, verify member identities, and facilitate events. We never sell member data to third parties. Identity verification data is processed by Stripe Identity and is never stored directly by Suppah Social. Sex offender registry check data is processed by Offenders.io and stored only as a pass/fail result with a risk level — no detailed registry information is retained. Member addresses provided by hosts are shared only with confirmed ticket holders and the assigned chef for each specific event. Our full privacy policy is available at suppahsocial.com/privacy.
Suppah Social LLC reserves the right to update these Terms of Service at any time. Members will be given 30 days' notice of any changes via email and in-app notification. Continued use of the platform after the notice period constitutes acceptance of the updated terms. Material changes to these terms will require active re-agreement within the app before the member can continue using the platform.
These Terms of Service are governed by and construed in accordance with the laws of the State of Rhode Island, without regard to conflict of law principles. Any disputes arising from these terms or your use of Suppah Social shall be resolved in the courts of the State of Rhode Island.
For legal questions regarding these Terms of Service, contact us at legal@suppahsocial.com. For general support, contact support@suppahsocial.com.
Members accept this document from inside their account. See also our Privacy Policy.
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