Privacy Policy

1. Information We Collect

We collect only the information necessary to operate the private dining community, verify member identities, and facilitate events. This includes:

• Name, email address, and phone number
• Profile information (bio, dietary preferences)
• Government-issued ID for identity verification
• Payment information (processed by Stripe — we never store card numbers)
• Host space addresses (shared only with confirmed ticket holders)

2. How We Use Your Information

• Verify your identity and eligibility to join
• Facilitate event bookings and payments
• Communicate event details (address revealed 72 hours before)
• Send transactional emails (confirmations, reminders, receipts)
• Improve the platform experience

3. Identity Verification

Identity verification is processed by Stripe Identity and is never stored directly by Suppah Social. Safety screening data is processed during onboarding and stored only as a pass/fail result — no detailed registry information is retained.

4. Data We Never Sell

We never sell member data to third parties. Your personal information is used solely to operate the platform and facilitate your dining experiences.

5. Host Address Privacy

Host space addresses are shared only with confirmed ticket holders and the assigned chef for each specific event. Addresses are revealed 72 hours before the event and are not publicly listed on the platform.

6. Payment Processing

All payments are processed securely through Stripe. We never store credit card numbers, bank account details, or other sensitive payment information on our servers. Stripe is PCI DSS Level 1 certified.

7. Third-Party Services

We use the following third-party services to operate the platform:

• Stripe — payment processing and identity verification
• Supabase — database and authentication
• Resend — transactional email delivery
• Vercel — web hosting
• Google Cloud — AI services for content creation

8. SMS / Text Messaging

When you provide your mobile number, Suppah Social sends transactional text messages such as ticket confirmations, login codes, booking updates, and event reminders. If you separately opt in to marketing texts, we also send occasional messages about new events from chefs you follow. Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help.

We do not share or sell your mobile opt-in information or phone number with third parties or affiliates for their own marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties except subcontractors acting on our behalf (such as our messaging provider, Twilio) solely to deliver the messages you requested.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your data
• Opt out of marketing communications

To exercise any of these rights, contact us at support@suppahsocial.com.

10. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by law (e.g., tax records).

11. Contact

For privacy-related questions or concerns, contact us at support@suppahsocial.com.

Suppah Social LLC
Boston, Massachusetts