We're here to help. Reach out anytime.
How do I join Suppah Social?+
Sign up on our website or download the app. Everyone goes through a verification process to keep our community safe and trusted.
How do I buy tickets to an event?+
Browse upcoming events, select the one you'd like to attend, and purchase tickets securely through our platform. You'll receive a confirmation with all the details.
How do I book a private dinner?+
Find a chef you love, select a menu or request a custom one, pick a date, and send your booking request. The chef will confirm within 48 hours.
How do refunds work?+
Full refunds are available up to 72 hours before an event. Between 24 and 72 hours before, you'll receive a 50% refund. Within 24 hours of the event (or for no-shows), tickets are non-refundable. If the chef or host cancels, you're refunded in full automatically.
How do I become a chef on Suppah Social?+
Apply through our website. You'll need to complete identity verification, upload required certifications (ServSafe, food handler's license, etc.), and pass a background check.
How do I list my space as a host?+
Sign up as a host, complete your profile, and add your space details. You'll earn 25% of every ticket sold for events at your space — no upfront costs.
Is my payment information secure?+
Yes. All payments are processed through Stripe, a PCI-compliant payment processor. We never store your credit card information.
How do I cancel my account?+
Email support@suppahsocial.com and we'll process your request. You can rejoin anytime.